CUSTOM DESIGN

A COLLABORATIVE PROCESS

At Thayer Design Studio, we are designers too. That's why we’re dedicated to making your design experience seamless with quick responses, flexible options, and a hands-on approach from start to finish.

We’ll work closely with you to achieve a truly custom piece, tailored to your needs and vision.

KEY BENEFITS INCLUDE:

  • Designer pricing.

  • All manufactured in the USA.

  • A dedicated team to assist with your needs.

  • Prompt communication and timely responses.

  • Custom sampling available in 1-2 weeks.

  • Scaled drawings to help visualize your design.

  • Showroom visits available for you and your clients!

  • Flexible lead times: Need an install date outside our standard 6-8 weeks? We can likely accommodate.

  • 1 year warranty on all products.


THE CUSTOM PROCESS

Choose Your Design: Select from our existing designs or send us an inspiration image to work from.

Choose Your Colors: Explore our yarn library and choose from any of our 31 available colors.

Scaled Drawing: Once sizing is confirmed, we provide a scaled drawing for review along with a color card.

Custom Strike-Off: 7” and 14” samples are available, taking about two weeks to complete.

Template Needed?: If your design involves an irregular shape or multiple cut-outs, we will contact a third party for a template quote.

Payment Applied: After reviewing and approving the drawing, specs, and quote, payment is processed.

Production Begins: Your order enters production

Approval Image: Once your order is complete, we send an image for approval prior to shipment

Shipment: Your order is shipped and tracking is provided. All orders ship via Fed Ex freight or UPS.


OUR TRADE PROGRAM

Join our Trade Program for preferred pricing, personalized customization support, dedicated project assistance, and access to our full range of samples.